Privacy Policy

Published on 27.10.2020

The protection of personal data is a priority for us and we will make every effort to ensure that your personal data will be processed in full compliance with GDPR – Regulation (EU) 2016/679, or the General Data Protection Regulation, as well as with other national legislation on personal data.

We want you to know that we are committed to acting in accordance with the provisions of the General Data Protection Regulation (GDPR) whenever we encounter personal data, while executing the current Agreement.

The present Privacy Policy is integral part of the Terms and Conditions of Use (TCU) and, together with the Pricing Plan and Description of Packages constitutes the full Agreement between You and Us.

By using our services, accessing our website or interacting in any way with the Mapcherry API you consent to the full Agreement, including the processing of personal data.

We suggest you carefully read these documents and if you have any additional questions, do not hesitate to reach out at or consult our FAQ  .

Through this document we want to inform you, in the most transparent way, how we collect, use, transfer and protect your personal data in relation to us, when you use our website and our Services.
We may change this privacy policy from time to time, when we find that it needs to be updated to be kept up to date with legal provisions and to reflect as accurately as possible how we process your personal data. The current version will be available on our Website.

About Us:

We are a Mapcherry Labs SRL, Romanian company, based in Cluj Napoca, 41B Buna Ziua Street , registered at the Trade Register Office under no. J12/2938/21.09.2020, Unique Identification Code 43075562. Within the scope of data protection legislation, We are an operator when we process your personal data.
We are always happy to find out your perspective! Therefore please contact us by email at or by filling out this contact form. You can also send us your suggestions, your opinions, or request information by mail or courier at 41B Buna Ziua Street, apartment 96 , with the mention: „regarding the protection of personal data. “

Categories of personal data that we process :

The personal data we process is obtained directly from You, so you have control over the type of information You choose to provide. In general, our users are companies, but, insofar as you do not represent a legal person, we may receive from you personal data, such as the following:
Email address, first and last name – you can send this information to us when you create an account with us.
From within Your account, you will have the possibility to edit such data, as well as to add or remove data that is not mandatory for the functioning of Service.

On our website we may store and collect information in cookies and similar technologies, strictly for functional purposes.

We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We do not want to process or collect any personal data of minors (natural persons under the age of 18).

Purposes for which we collect the information you provide.

We will use your personal data for the following purposes 

In order to provide you with our services.

This general purpose may include the following (but not limited to the following):
a) Creating and managing your account on our website;
b) Communicating with you;
c) Solving any complaint or notification that we may receive from you;
d) Verifying your compliance with our TCU;
e) Monitoring your usage according to provision 7 of the TCU;
f) Providing support services, including offering any answers that you may have regarding our service, our pricing plan, or any other aspects regarding our services.
g) Notifying you of any changes that may occur in our policies and our documentation (TCU, Pricing plan and so on) and how this affects you.

As you can see, the processing of your data for these purposes is necessary in order to be able to offer you our services, which represents the conclusion and execution of a contract between two parties: you/your company and us.

In order to improve our services

We want your experience with us and our services to be the best one can have. Your opinions and suggestions are highly important to us. We may contact you, or invite you to answer questions about our services and your experience with us. These actions are based on our legitimate interest in carrying out commercial activities. We will be paying to our customers and partners the attention they deserve.

For marketing purposes

In order to inform you about our services and offers we may send you any type of message regarding our services, such as market research and opinion polls.
In general, marketing communications are based on your prior consent. If you change your mind, you can withdraw your consent at any time by accessing the unsubscribe link displayed in the messages you receive from us or by contacting us directly at the contact addresses described above.
Our marketing activities may also be based on our legitimate interest in promoting and developing our business. In any case where we use information about you for our legitimate interest, we take all necessary measures to ensure that your fundamental rights and freedoms are not affected. However, at any time you can ask us to stop processing your personal data for marketing purposes by contacting us as indicated above.

To defend our legitimate interests

There are situations in which we use or transmit information to protect our rights and business. These may include:
– Website protection measures;
– Measures to protect you and/or other users;
– Measures to prevent and detect fraudulent attempts, which may include sending your data to the competent authorities;
– Measures aimed at managing various other risks.

This type of data processing is necessary based on our legitimate interest in defending our business. Of course, we make sure that all the measures we take balance our interests and your fundamental rights and freedoms. Please note that in some cases we will be required by law to process your data for these purposes.

For how long do we store your personal data?

Your personal data will be stored with us as long as you have an account with us, or as long as you subscribe to our newsletters. At any time you can ask us to close your account, or unsubscribe from newsletters, and we will process your request. As an exception, we will keep certain information after closing the account or unsubscribing from Newsletters if this is required by the applicable legislation or by our legitimate interests

To whom do we transmit your personal data?

We may transmit or offer access to some personal data to the following categories of recipients:

– our payment / baking service providers;
– public authorities, if required by law or if necessary to defend a legitimate interest.

In which countries do we transfer your data?

We currently store and process your personal data in Romania.
However, we may transfer certain personal data to entities located in the European Union or outside the Union, including in countries for which the European Commission has not recognized an adequate level of protection of personal data.
We will always take measures to ensure that any international personal data transfer is carefully managed so that it protects your rights and interests. Transfers to service providers and other third parties will be protected by contractual commitments. You can contact us at any time, using the contact details set out above, to find out more about the countries in which we transfer your data, if any, as well as the guarantees we have put in place regarding these transfers.

How do we protect the security of your personal data?

We are committed to ensure the security of personal data by implementing appropriate technical and organizational measures, according to industry standards.
The transmission of your personal data is done using encryption algorithms and we store them on secure servers.
We use the services of the Stripe payment processor to make payments. Any payment information is encrypted using HTTPS technology with TLS encryption.

Please note that although we take steps towards protecting your personal data, the transmission of information via the Internet, or through other public networks, is not 100% secure. There is always a risk that your data will be viewed and used by unauthorized third parties. We cannot be held responsible for such vulnerabilities in systems that are beyond our control.

Your rights

The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You may request access to your data, correct any errors in our files and / or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
Please refer to the list of rights listed towards the end of this document for more information about each of your rights regarding your personal information.
Using our contact details above, you can contact us at any time. Keep in mind the following:

– Please send us your requests for personal data using the email address associated with your User Account. This is important because it confirms your identity and ensures the confidentiality of communications, as well as the data transmitted in these communications. If you send us requests from another email address, we reserve the right to verify your identity by requesting additional information for the purpose of confirming your identity.

– We will charge no fee to process your request or to enable you to exercise any right in respect of your personal data, unless your request is unfounded, repetitive or excessive, in which case we will charge a reasonable amount in such circumstances. We will inform you of any fees applied before resolving your request.

– We will process your requests as soon as possible, trying not to exceed one month from the first answer sent to you. If resolving your request turns out to be more complicated, or if you have made several requests, we will still pay the same attention and try to solve it as soon as possible, but resolving it may take longer. In this case we try not to exceed three months. There is a possibility that we reply and ask you for more information, so that we can identify and resolve your issue more effectively.
– If resolving your request would affect the rights and freedoms of others in a negative way, we may not resolve your request.

You exercise the following rights, when…

(a) Right of access:
When you ask us to confirm whether we process your personal data;
When you ask us to provide you with a copy of your personal data;
When you ask us to provide you with other information about your personal data, such as: what data we have, what we use it for, to whom we disclose it, how we protect it, how long we keep it, what rights do you have, how you can make a complaint, from where we received your personal data.

(b) The right to rectify your data:
When you ask us to change or supplement your personal data that is incorrect or incomplete. Please note that we can ask you for proof of the correctness of the new data provided.

(c) Right of deletion (“the right to be forgotten”):
You ask us to delete your personal data when:
data is no longer necessary fo the purpose for which it was collected;
you withdraw your consent (if data was processes based on consent);
exercise the legal right to object;
your data has been processed illegally;
we have a legal obligation in this regard.
If processing your personal data is necessary to comply with a legal obligation or to establish, exercise or defend a right in court, we have no obligation to comply with your request.
Please note that deleting your data is an irreversible process and once with the deletion of your data we will also delete the Account that you have with us.

(d) The right to restrict processing
You can ask us to restrict the processing of your personal data in the following circumstances:
when you data is incorrect, so that we are allowed to verify the accuracy of your data;
when the processing of your personal data is not legal, but you do not want your data to be deleted;
when you have exercised your right to object, and the verification of whether our rights prevail is ongoing.

We may continue to use your personal data following a restriction request if we have your consent to continue or in order to certify, exercise or ensure the defense of a right in court, as well as to protect our rights or another natural or legal person’s rights.

(e) Right to data portability
You can ask us to provide you with your personal data in a structured, commonly used and automatically readable format, or you can request that it be “ported” directly to another data operator if the following two conditions are cumulatively met: (1) processing of your data is based on your consent or based on a contract with you; and (2) processing is done by automatic means.

(f) Right to object:
At any time you may object to processing your personal data based on our legitimate interest for reasons related to your particular situation, if you appreciate that your fundamental rights and freedoms prevail over this interest.
You may also object at any time to the processing of your data for the purpose of direct marketing, without giving any reason, in which case we will cease this processing as soon as possible.

(g) Automated individual decision-making, including profiling
You may ask not to be subject to a decision based solely on automatic processing, but only when that decision has legal consequence for you or otherwise affects you in a similar and significant way.

This right shall not apply if the decision that was automatically made :

  • is necessary so that we can close and execute a contract with you;
  • is authorized by law ad there are adequate guarantees for your rights and freedoms; or
  • is based on your explicit consent.

Keep in mind that you can contact us at any time by email at or by filling out our contact form . You can also mail us at 41B Buna Ziua Street, apartment 96, with the mention: “regarding the protection of personal data.”